Name: The Firefly/Marble City Kitchen
Address: 501 W. Church Avenue, Knoxville, TN, 37902, USA
Telephone: +1-865-523-2300

Accessibility Features
- There are fire alarms for the audio & visually impaired
- Service animals accepted
- Alternative or large lettering on all signage
- We have accessible parking spots
- There are van-accessible parking spots
- There are a total of accessible parking spots
- All accessible parking spaces are closest to the restaurant entrance
- The entrance path to the restaurant is accessible without stairs
- The entrance path to the restaurant is firm and slip-resistant
- The entrance path is free of objects protruding into the space
- The ramp is less than 6' and/or does not have railings
- The ramps have sturdy railings
- The ramp has accessible landings
- There is no entrance without stairs
- There is no signage identifying the location of the accessible entrance
- The entrance door is at least 32 inches wide
- The entrance door has a threshold less than 3/4 of an inch high
- Restaurant has carpet with a pile that is less than 1/2 inch high
- Restaurant has carpet that is securely installed to minimize tripping hazards
- The entrance door is automatic and takes at least 3 seconds to close
- The restaurant has aisles of at least 36 inches between fixed seating
- The restaurant has wheelchair accessible seating distributed throughout the dining area
- The accessible tables and counters are between 28 inches and 34 inches high
- The accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
- The cashier counter is no more than 36 inches high
- The food-ordering & pickup counters are no more than 36 inches high and/or have space for passing items to customers
- The restaurant has accessible public restrooms
- The restaurant does not have signage indicating the location of accessible restrooms
- The restaurant uses pictograms/symbols and raised lettering on restroom doors
- The restroom entrance doorways are at least 32 inches wide
- The restroom entrance doors have accessible handles no higher than 48 inches from the ground
- The restroom entrance doors operate with minimal force
- The restrooms are wheelchair accessible with adequate maneuvering space
- The restrooms have pathways of at least 36 inches to all fixtures
- The restroom stall doors are operable with a closed fist
- There is a restroom stall with adequate space for manuevering a wheelchair
- The restroom has an accessible stall with grab bars near the toilet
- The restroom has toilet seats that are 17 to 19 inches high
- There is space of at least 30 inches wide x 48 inches deep in front of the restroom sink
- The restroom sink rim is equal to or less than 34 inches high
- There is at least 29 inches space from the floor to the bottom of the sink
- The sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
- The restroom mirror has reflection surfaces at or below 48 inches from the ground
Website Accessibility
The Firefly/Marble City Kitchen

Date: 8/10/2021

At The Firefly/Marble City Kitchen we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
To ensure this, The Firefly/Marble City Kitchen strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at mck@hiltonknoxville.com or 865-523-2300.
Subsequent reports were run on: 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/04/2023; 01/16/2023; 01/02/2023; 12/01/2022; 11/04/2022; 10/31/2022; 08/10/2021
Browser Help and Support
You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.
View the accessibility features of theses major browsers with the following links:

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Click Here for Accessibility Features on Google products

Click here for Ease of Access Options on Microsoft Internet Explorer

Click Here for Accessibility Features in Microsoft Edge

Click Here for Accessibility Support on Apple products

Website Accessibility Features
The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts
Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup
The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at: https://www.marblecitykitchen.com/site-map

Images Visibility
All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards
This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

Web Accessibility Initiative (WA), standards and resources on web accessibility

Section 508, resources regarding Section 508 of the Rehabilitation Act

Software and Services for Accessibility
The following free tools and services can be used to help view and interact with our website:

Click here for W3C Markup Validation Service

Accessibility Features at Our Restaurant

The Firefly/Marble City Kitchen

Browser Help and Support

Website Accessibility Features

Navigation Shortcuts

Structured Semantic Markup

Images Visibility

Compliance with Standards

Accessibility References

Software and Services for Accessibility